Education

    Bachelor's Degree in Systems – Universidad Kennedy (partially completed)

    Aeronautical Technician – E.N.E.T. Nº 1 "I Brigada Aérea", 1992

Languages

  • English – B1+ Level (AACI)
  • German – 3 years (UTN + Goethe Institut)
  • Spanish – Native

Additional Training

  • Artificial Intelligence and Productivity – 2025.
  • ITIL4 Foundations – 2025.
  • Salesforce Development – 2025.
  • Big Data and Data Analytics – 2024.
  • Python Back and Front End – 2023.
  • AWS Cloud Practitioner – 2023.
  • Management School – 2021/2022.

Professional Experience

IT Systems Manager – Grupo La Emilia (2013 - Present)

  • Leadership of IT area with a team of 4 people (help desk and field support).
  • Administration of SAP B1, WMS, Tango Payroll, Presea and online spare parts system platforms.
  • Infrastructure coordination: networks, servers, backup, security (Geovision/Dahua), telephony (Avaya), personnel control (ZK Software).
  • Management of Google Workspace accounts and Crossnet Call Center platform.
  • Contracting and supervision of IT service providers.
  • Support for integration and automation projects with continuous improvement focus.
      • Reference: Pasaje Raulet 55 – Capital Federal. Tel: 4860-5500. Gustavo Froiz.

Functional Analyst – Columbia Sportswear (2008 - 2013)

  • Support and development of solutions on Presea and Totvs platforms.
  • Functional analysis, SQL query development and user training.
      • Reference: Av. Andrés Rolón 1107 – San Isidro. Tel.: 4707-3100 Ext: 3080. Claudio Novak.

Functional Analyst – Telefónica de Argentina (07/2007 - 04/2008)

  • Functional documentation, ERD, use cases and project tracking for developments by IBM for Telefónica de Argentina (now Movistar).
  • Coordination with Development, Testing and Help Desk teams.
      • Under employment relationship with I.T. Resource S.A. Corrientes 880 4th Floor Capital Federal.

Functional Analyst – Axoft Argentina (Tango) - (10/1999 - 06/2007)

  • Requirements gathering, analysis and design for Tango Management system developments (Argentina and Chile) under UML methodology.
  • User manual creation, testing and support to development teams.
  • Repair and maintenance of customer and distributor databases.
  • Implementation of Tango Management and Tango Restô for end customers.
  • Multi-channel technical support and assistance to users and distributors (phone, email, in-person).
      • Reference: Cerrito 1186 7th Floor. Capital Federal. Tel.: 4816-2620. Eng. Zambruno, Mariano.

Soft Skills

  • Collaborative leadership and interdisciplinary team management.
  • Strategic thinking oriented towards results.
  • Effective communication with different hierarchical levels.
  • High capacity for technical and functional problem solving.
  • Adaptability to change and continuous learning.
  • Time management and handling multiple priorities.
  • Internal customer orientation and focus on continuous improvement.

Technical Skills

  • ERP: SAP Business One, Tango Management, Tango Payroll, Totvs, Presea.
  • Infrastructure: Networks, servers, backups, Geovision, Avaya, ZK Software.
  • Programming Languages: SQL, Python.
  • Platforms: Google Workspace, VTEX (knowledge), Crossnet, Call Center.
  • Cloud: AWS, process automation.
  • Management: Leadership, problem solving, communication.