Carlos Enrique Fröhlich

Head of Systems

Grupo La Emilia S.A. / Motomel

Responsible for the operation of the Systems department, leading a 4-person IT team and coordinating technology services for more than 300 users across 3 locations.

• Management and coordination of technology services, support, enterprise applications and vendors.
• Administration of approximately 340 Google Workspace accounts.
• Internal SAP Business One key contact, coordinating support, requirements, user onboarding and offboarding, and license assignment.
• User and license administration for WMS.
• Operational coordination of vendors, work priorities and maintenance windows in coordination with Management.
• Oversight of servers, networks, backups, telephony, video surveillance and related technology services, supported by specialized external providers.
• Analysis and preparation of technology needs and budgets for submission to Management.

Functional Analyst

Fidia S.A. — Columbia Sportswear

Responsible for functional support and administration of business applications, working across retail stores and different business areas.

• Administrator and internal key contact for Presea, providing user support, module configuration and database maintenance.
• Detection and correction of database inconsistencies.
• Development of SQL queries for user reports and internal Systems department requirements.
• Functional support and user administration in Totvs.
• Support for a network of approximately 40 company-owned retail stores.
• Interaction with Administration, Sales, Purchasing, Logistics, Warehouse and Finance teams.
• Participation from the Systems area in the opening and deployment of new retail stores.

Functional Analyst

I.T. Resource S.A. — IBM / Telefónica Project

• Gathering business needs and functional requirements from internal users.
• Analysis and preparation of functional documentation.
• Creation of entity-relationship diagrams and use cases.
• Functional follow-up of projects developed by IBM.
• Coordination and communication with Development, Testing and Help Desk teams.

Functional Analyst / Technical & Functional Support / Data Area

Axoft Argentina

Professional growth within the company, evolving from technical and functional support roles to data analysis and later functional analysis.

• Technical and functional support for customers and distributors.
• Software installation and configuration in network environments.
• Analysis and repair of customer databases.
• Detection and correction of errors and data inconsistencies.
• Preparation of sample and test databases.
• Functional requirements analysis.
• Preparation of functional documentation.
• Definition of screens, fields and database table changes.
• Coordination with the Development team and testing of developed solutions.
• Work mainly focused on Tango, with increasing participation in Tango Restô.

Electromechanical Technician

Peñaflor

Operation and technical maintenance of Tetra Pak machinery used in juice production and packaging processes, together with general industrial maintenance tasks.